Returns & Exchanges
At PatPat, we want you and your little ones to be completely satisfied with your purchase. If you are not happy with your items, you can return them within 30 days of delivery for a refund or exchange.
Initiate Your Request
Log into your PatPat account, navigate to 'My Orders', and select the items you wish to return to receive your Return Authorization.
Prepare the Package
Ensure items are in their original condition, unwashed and unworn, with all tags attached and in the original packaging.
Ship the Items
Affix the provided return shipping label to your package and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing